1. Review the Purchase Agreement: Carefully read the purchase agreement you signed with the dealership. Look for any cancellation or refund policies outlined in the agreement. Some dealerships may have specific timeframes or conditions for canceling an order.
2. Contact the Dealership: As soon as possible, contact the dealership and inform them of your intention to cancel the car purchase order. It's best to do this in writing, either by email or certified mail, so that you have a record of the communication.
3. State Your Reasons: In your communication, clearly state the reasons for canceling the purchase order. Be polite and professional in your explanation.
4. Check for Fees: Be aware that some dealerships may charge cancellation fees or penalties if you cancel an order. In Connecticut, dealerships are required to disclose any such fees in writing before the sale is finalized. Review your purchase agreement and any other documents you received from the dealership to understand if there are any cancellation fees applicable in your case.
5. Negotiate a Resolution: Try to negotiate a mutually agreeable resolution with the dealership. This could involve getting a refund of any deposits or payments you've made, or exploring alternative options such as transferring the order to another person or changing the vehicle configuration.
6. Seek Legal Advice: If the dealership refuses to cancel the order or refuses to refund your deposits, you may want to seek legal advice. An attorney can review your purchase agreement and advise you on your rights and options under Connecticut law.
It's important to act promptly if you want to cancel a car purchase order before delivery. The sooner you communicate your intention to the dealership, the better your chances of resolving the matter amicably.
