1. Check the Fuses:
* Locate the fuse box: This is usually under the hood or inside the car, often near the driver's side. Consult your owner's manual for the exact location and a fuse diagram.
* Identify the window fuses: The manual will show which fuse(s) control the power windows. Look for blown fuses (the wire inside will be broken or melted). Replace any blown fuses with the correct amperage. If the fuse blows immediately after replacement, there's a short circuit – don't replace it again until you find the short.
2. Check the Window Switch:
* Try all the switches: Test both front window switches (driver and passenger). If only one window is stuck, the problem likely lies in that switch. If both front windows are affected and the rear windows work, it suggests a problem with the front window circuit or the master switch.
* Clean the Switch: Spray electrical contact cleaner into the switch. Work the switch up and down several times to distribute the cleaner. Let it dry completely. Sometimes corrosion or dirt in the switch causes intermittent or complete failure. If this fixes the problem, the switch may need replacement eventually, but cleaning might buy you some time.
3. Check the Window Motor:
* Listen for noise: When you try to operate the window, can you hear any clicking or grinding noises from the door? A clicking sound often indicates a problem with the motor or the regulator. Grinding usually means something is binding within the mechanism.
* Manual operation (if possible): Some window mechanisms allow for manual operation as a last resort. Consult your manual to see if this is an option for your Concorde. If you can manually raise or lower the window, it points to a motor or regulator problem.
4. Check the Window Regulator:
* Access the regulator: This is the mechanism that raises and lowers the window. You'll need to remove the door panel to access it. There are many online tutorials specific to 2000 Chrysler Concorde door panel removal; searching "[year] [make] [model] door panel removal" on YouTube is a good starting point.
* Inspect for damage: Look for broken parts, frayed wires, or anything binding the mechanism. The cable might have snapped, the regulator itself might be broken, or the motor gear might have stripped.
5. Check the Wiring:
* Inspect the wiring harness: While you have the door panel off, carefully inspect all the wiring connected to the window motor and switch. Look for broken, frayed, or disconnected wires. Repair or replace any damaged wiring.
6. Consider Professional Help:
If you're not comfortable with car repair, or if after checking these things the window is still stuck, it's best to take your car to a mechanic. Replacing the motor, regulator, or switch is not particularly difficult, but requires specialized tools and some mechanical skill. Diagnosing an electrical short is often best left to a professional.
Important Notes:
* Disconnect the battery's negative terminal before you start working on the electrical system to prevent accidental shocks or short circuits.
* Always refer to a repair manual: A Haynes or Chilton repair manual for your specific year and model of Chrysler Concorde will be invaluable for detailed instructions and diagrams.
* Safety First: If you're unsure about any step, don't proceed. It's better to seek professional help than risk further damage to your car or injury to yourself.
By following these steps methodically, you should be able to diagnose and potentially fix the problem yourself. Remember, starting with the simplest checks (fuses and switches) is always the best approach.
