When this message appears, it indicates a malfunction within the system. Possible causes include:
* Faulty sensor: One or more of the sensors monitoring vehicle movement or load might be malfunctioning.
* Faulty actuator: The actuators, which control the shock absorbers, might be failing.
* Wiring or connection problems: A short circuit, broken wire, or loose connection in the system's wiring harness can trigger the message.
* Fluid leak in the shock absorbers: A leak can affect the system's ability to function correctly.
* Computer module malfunction: The computer controlling the Ride Control system itself may have a problem.
Ignoring the "Service Ride Control" message isn't recommended. While the car might still be drivable, the ride quality will likely be compromised, and further damage to the suspension components could occur. You should have the system diagnosed and repaired by a qualified mechanic, ideally one familiar with the intricacies of the Cadillac's Ride Control system.