If the dealership attempt to remove the factory rebate after the purchase has been completed, it is recommended to take the following steps:
1. Review your purchase contract: Verify if the factory rebate is documented and outlined in the signed contract. If the rebate is specified in the contract, it legally enforceable and the dealer cannot remove it without your consent.
2. Contact the dealership: Communicate directly with the dealership's management to express your concern and request clarification on why the rebate is being removed. Obtain a written explanation from the dealership regarding the change.
3. Contact the car manufacturer: If the factory rebate is provided by the car manufacturer rather than the dealership, reach out to the manufacturer's customer service department to report the issue. They may be able to assist in resolving the matter with the dealership.
4. Consider legal options: If the dealership persist in removing the rebate without a valid reason or refuses to honor the terms of the contract, consult with an attorney to understand your legal rights and potential courses of action.
Remember to document all communication with the dealership and the car manufacturer, including emails, written correspondences, and any verbal agreements made. This documentation can be valuable if the matter requires further escalation for resolution.
