- Obtain any written documentation from the dealer, such as purchase agreements, receipts, or warranties.
- Take photographs of the vehicle, including the VIN number, odometer reading, and any visible damage.
- Document any conversations you had with the dealer about the vehicle's history and title.
Step 2: Verify the car title:
- Check the vehicle identification number (VIN) against public records to confirm the title information.
- Obtain a vehicle history report from a reputable source to see if there are any discrepancies in title status.
Step 3: Contact consumer protection agencies:
- File a complaint with the local consumer protection agency or the Attorney General's office in your jurisdiction.
- This will initiate an investigation into the dealership and may result in legal action being taken against them.
Step 4: Contact your local Department of Motor Vehicles (DMV):
- Inform them about the situation and provide any evidence you have gathered.
- The DMV may be able to take action against the dealer's license or issue you a corrected title.
Step 5: Contact a legal professional:
- Consider seeking advice from an experienced attorney who can evaluate your situation and recommend the best course of action. They may be able to negotiate with the dealership on your behalf or represent you in legal proceedings.
Step 6: Leave reviews and report online:
- Share your experience with others by leaving reviews of the dealership on websites like Google, Yelp, or the Better Business Bureau (BBB).
- Warn potential buyers about the dealership's practices and help prevent them from facing a similar situation.
