Travelers Insurance is one of the largest auto and home insurance providers nationwide.
In this review, we will look at the car insurance coverage Travelers offers, which discounts you can expect, the company’s customer satisfaction rates, and more.
Use our jump links below to skip ahead.
Travelers Insurance offers the type of insurance coverage most commonly carried by its competitors (see list of standard insurance offerings below). It also has several optional packages listed below.
As one of the leaders in the insurance policy market, Travelers offers very affordable prices to its customers. Because the company has been around for a long time and its financial strength is excellent, you can save money on your annual car insurance premium.
On the other hand, there are some complaints about unpaid and denied claims, which may lower the trust in this company. Still, most insurers get reviews from unsatisfied customers and those with denied claims.
Keep that in mind when selecting the right company for you. Before deciding if it’s good for you or not, shop around for different quotes.
The cost of Travelers car insurance is average compared to other companies. For example, State Farm, and Allstate offer average to high insurance rates.
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According to The Zebra, the average monthly rate for a Travelers insurance policy costs $114. However, you might get a different quote based on your age, gender, and the state where you live.
The table from Savvy below provides a closer look at how gender and marital status can affect your annual Travelers auto insurance rates on average. Read more about Savvy’s methodology.
| Average Annualized Rates for Travelers Insurance | |||
| Age Group | Gender | Marital Status | Value |
| 25 to 34 | female | married | $2,172.83 |
| 25 to 34 | female | single | $2,191.01 |
| 25 to 34 | male | married | $2,080.19 |
| 25 to 34 | male | single | $2,007.97 |
| 35 to 49 | female | married | $2,741.51 |
| 35 to 49 | female | single | $2,524.48 |
| 35 to 49 | male | married | $2,666.27 |
| 35 to 49 | male | single | $2,889.47 |
| 50 to 69 | female | married | $3,745.00 |
| 50 to 69 | female | single | $1,999.29 |
| 50 to 69 | male | married | $3,276.53 |
| 50 to 69 | male | single | $2,033.80 |
Source: Savvy
Of course, a wide range of factors other than age, gender, and marital status can affect your quote. Let’s take a closer look.
The state where you live can significantly impact how much you pay for Travelers car insurance. In addition, your driving and credit histories, and your address can also affect rates. For example, if you live in a large city with high crime rates, that can impact your insurance quote.
Like other insurers, Travelers increases rates after a DUI infraction. According to autoinsurance.org, drivers can expect their Travelers car insurance policy to skyrocket by as much as $2,300 following a DUI. It may take you as long as five years for Travelers to delete the penalty.
Car accidents are no different. In this case, if Travelers insures you, you may need to wait five years to get your insurance premium back to pre-accident levels.
Autoinsurance.org says that drivers can expect their rate to increase from $3,448 to $4,290.
Insurance companies consider creditworthiness by checking the individual’s credit score. By law, these four states do not check credit for auto policies: California, Hawaii, Massachusetts, and Michigan.
According to The Zebra, if your credit score is poor, you can expect to pay as much as 165% more on average than someone with an exceptional credit score.
Travelers reviews from consumers show that the company responds quickly. In addition, the communication between customers and customer service is good. However, some consumers rate Travelers below average in most regions for customer satisfaction.
Travelers’ National Association of Insurance Commissioners rating for 2020 was 0.43, which means that the company gets almost two times fewer customer complaints than average.
However, the J.D. Power 2021 U.S. Auto Insurance Study of some 40,000 drivers ranked Travelers’ customer satisfaction below average. The study uses five criteria — billing process and policy information, claims, interaction, policy offerings, and price.
In the study, Travelers came in overwhelmingly below the average customer satisfaction. For example, it ranked below average in the following regions: Central U.S., Florida, Mid-Atlantic, New England, North Central, Southeast, and Southwest. It came in above average only in New York.
Travelers Insurance is a company with a rich history. James Batterson founded the company in 1864. At that time, the company insured train and steamboat travelers nationwide. Back in those days, this was a risky undertaking, and few companies insured these types of Travelers.
Another interesting fact: Do you know who wrote the first auto policy back in 1897? If your answer is Travelers, you are correct. Travelers Insurance has demonstrated itself to be a financially stable company that can pay off policies throughout the years. The company operates in the United States, the United Kingdom, Canada, Brazil, and Ireland, with more than 30,000 employees. Travelers’ annual revenue in 2020 was just under $32 billion, representing a 1.27% year-over-year increase.
