- Chevrolet Customer Service: You can contact Chevrolet's customer service department directly to file your complaint. They can be reached by phone, email, or mail. The contact information is as follows:
Phone: 1-800-222-1020
Email: [email protected]
Mailing Address:
Chevrolet Customer Service
PO Box 33170
Detroit, MI 48232-5170
- National Highway Traffic Safety Administration (NHTSA): If your complaint is related to a safety issue or defect with your Chevrolet vehicle, you can file a complaint with the NHTSA. You can do this by visiting their website or by calling their toll-free number.
Website: https://www.nhtsa.gov/report-a-safety-problem
Phone: 1-888-327-4236
- Better Business Bureau (BBB): You can also file a complaint with the BBB. The BBB is a non-profit organization that helps resolve consumer complaints against businesses. You can file a complaint with the BBB by visiting their website or by calling their toll-free number.
Website: https://www.bbb.org/file-a-complaint
Phone: 1-800-955-5100
When filing your complaint, be sure to provide the following information:
- Your name and contact information
- The date and time of the incident
- The location of the incident
- A detailed description of the incident
- Any supporting documentation, such as receipts, invoices, or emails
- The desired resolution of your complaint
Chevrolet and the BBB will investigate your complaint and work to resolve it as soon as possible.
