1. Review the sales contract and warranty: Check your sales contract to understand the terms and conditions of the sale, including any warranties offered by the dealership.
2. Contact the dealership: Express your concerns about the car's condition to the dealership's management. Provide them with details of the issues you've encountered. Request that they rectify the situation by repairing or replacing the vehicle.
3. Seek a mechanic's evaluation: Obtain an independent mechanic's evaluation to confirm the nature and extent of the car's problems. Keep the mechanic's report for documentation.
4. Contact your state's attorney general's office: File a complaint with your state's attorney general's office or the local consumer protection agency. They can investigate potential violations of consumer protection laws and assist you in resolving the issue.
5. Consider legal action. Consult with a consumer protection attorney. If necessary, take legal action against the dealership to enforce your rights under consumer protection laws.
6. Refinance or Sell: Explore options for refinancing or selling the car to reduce your financial burden. Refinancing could lower your interest rate and monthly payments, while selling allows you to access funds to purchase a reliable vehicle.
It's important to act promptly and keep records of all your communications with the dealership, any evaluations and reports, copies of your sales contract and warranty, as they can be useful in seeking resolution.
