Vehicle owners: This is the most common scenario. Owners of vehicles, whether personal or commercial, will book their vehicles for repair when they need maintenance, repairs, or other services.
Fleet managers: Businesses that operate large fleets of vehicles (like delivery companies, transportation services, or government agencies) will have dedicated fleet managers responsible for booking repairs and maintenance for all vehicles in the fleet.
Insurance companies: If a vehicle is involved in an accident and needs repairs, the insurance company of the driver at fault will often book the vehicle for repair at a preferred shop.
Rental companies: Rental car companies need to keep their fleets in good working order. They will book vehicles for regular maintenance and any necessary repairs.
Other: There are other situations where a vehicle might be booked for repairs, such as:
* Dealerships: New car dealerships often handle the initial repairs and maintenance for vehicles they sell.
* Leasing companies: Leasing companies may handle repairs and maintenance for leased vehicles.
* Government agencies: Government agencies that operate vehicles (like police departments or fire departments) will have dedicated staff who book repairs.
Ultimately, anyone who owns or is responsible for the upkeep of a vehicle may book it for repair.