1. Safety First:
* Disconnect the power: Before you begin any work, disconnect the negative battery terminal to prevent accidental shocks or short circuits.
2. Check the Obvious:
* Power: Is the power sliding door switch illuminated? If not, check the relevant fuse (consult your owner's manual) and the switch itself. A faulty switch is a common culprit. Test the switch using a multimeter if you have one.
* Child Safety Lock: Ensure the child safety lock isn't engaged. This usually involves a small switch or lever located near the door or the control panel.
* Obstructions: Anything blocking the door's path (like a toy or debris) will prevent it from opening. Carefully inspect the door's track and the area around it.
* Remote Control (if applicable): If you have a remote, make sure the battery is good and the remote is functioning correctly. Try locking and unlocking the vehicle with the remote to test its functionality.
3. More Involved Troubleshooting:
* Check the Motor: Locate the sliding door motor (usually near the bottom of the door in the side panel). Listen for any unusual sounds (grinding, clicking) when you try to operate the door. A failing motor is a common cause of failure. You might need to remove the interior panel to access the motor for closer inspection. This often involves removing screws and carefully prying the panel away. *Be careful not to break any plastic clips.*
* Inspect the Tracks: Examine the sliding door's tracks for debris, obstructions, or damage. Clean the tracks thoroughly using a brush and compressed air. Bent or damaged tracks can prevent smooth operation.
* Check the Wiring: Look for any damaged, frayed, or disconnected wires in the wiring harness that runs to the motor and the door switch. Pay close attention to the area where the wiring harness enters and exits the door. A broken wire is a likely suspect.
* Control Module (Power Sliding Door Module): The power sliding door's operation is controlled by a module. This module can fail and require replacement. Locating this module will depend on your vehicle's specifics – consult a repair manual or online forums.
* Roller Assemblies: These are located inside the sliding door track. If they're worn or damaged, they can inhibit smooth operation. Access to them typically requires partial removal of the door panel.
4. Repair or Replacement:
* Repair vs. Replace: Depending on the problem, you may be able to repair the motor, replace the switch, or fix a broken wire. However, if the motor or control module is faulty, replacement might be necessary.
* Parts: Finding replacement parts may require visiting a junkyard, a Pontiac parts specialist, or ordering online. Ensure you get the correct part number for your 1999 Pontiac Montana.
* Repair Manual: A repair manual specific to your year and model is invaluable for detailed diagrams, procedures, and troubleshooting steps. This will greatly assist in disassembling components and understanding the system.
5. Seeking Professional Help:
If you're not comfortable performing these checks or repairs yourself, it's best to take your vehicle to a qualified mechanic or automotive electrician. Diagnosing and repairing this system can be challenging without the proper knowledge and tools.
Remember to consult your owner's manual for specific information on your Pontiac Montana's sliding door system. Online forums dedicated to Pontiac Montana owners might also provide helpful insights and troubleshooting advice from others who've encountered similar problems.