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Uconnect Bluetooth Not Working: Troubleshooting Guide

Do you have a Uconnect Bluetooth system in your car? If so, are you having problems with it? If the answer is yes, don’t worry – you’re not alone. Many people are reporting that their Uconnect Bluetooth is not working properly.

In this article, we will provide a comprehensive troubleshooting guide to help you fix the problem.

When your Uconnect Bluetooth is not working, you need to remove the battery from your phone and perform a hard reset. If you have one, consult your phone’s owner’s handbook to see whether it can be removed.

Then, in your phone’s Bluetooth settings, erase the pairing history with your Uconnect system, which is generally found in the Phone section. Confirm that “Uconnect” is selected when your phone locates Bluetooth devices in range.

What is the Uconnect Access App?

The Uconnect Access App is a smartphone app that allows you to control various functions of your car via your phone. Some of the things you can do with the app include:

  • Lock and unlock your doors
  • Start the engine
  • Sound the horn
  • Flash the lights

The app is free to download and is compatible with most Android and iOS devices.

Why is My Uconnect Bluetooth Not Working?

There are several reasons why your Uconnect Bluetooth system may not be working. One of the most common reasons is that the system is not properly paired with your phone.

Uconnect Bluetooth Not Working: Troubleshooting Guide

Another common reason is that the Uconnect system does not have a strong enough signal to connect with your phone. If you’re experiencing problems with your Uconnect Bluetooth system, we recommend that you try the following troubleshooting tips.

Uconnect Bluetooth Not Working: Troubleshooting Tips

1. Restart your phone

The first thing you should try is restarting your phone. This will reset the Bluetooth connection and may fix the problem. Restarting your phone is easy.

Simply power it off or remove the battery (if possible) and wait a few seconds. Then power it on again and try to connect to your Uconnect system.

2. Delete the Uconnect Bluetooth pairing history then try again

If restarting your phone doesn’t work, the next thing you should try is deleting the Uconnect Bluetooth connection and pairing it again. To do this, go to your phone’s Bluetooth settings and delete the Uconnect connection.

Then turn off your car’s ignition for a few seconds. Turn it back on and try to pair your phone with the Uconnect system again.

3. Ensure the phone is set to “discoverable” mode

Another thing you can try is making sure that your phone’s “discoverable” mode is turned on. This will allow the Uconnect system to find and connect to your phone. To do this, go to your phone’s Bluetooth settings and ensure that the “discoverable” mode is turned on.

4. Check for updates

If you’re still having problems, it’s a good idea to check for updates. Uconnect regularly releases new software updates that can improve performance and fix bugs.

Uconnect Bluetooth Not Working: Troubleshooting Guide

To check for updates, go to the Uconnect website and enter your car’s model and year. Then follow the instructions to download and install the latest software update.

5. Check to see whether Uconnect is already connected to another device

If you’re using an iPhone, it’s possible that Uconnect is already connected to another device. To fix this, go to your phone’s Bluetooth settings and find the “Uconnect” connection. Tap on it and select “Forget This Device.” Then try to connect your phone to the Uconnect system again.

6. Reset the Uconnect system

If you’ve tried all of the above and you’re still having problems, you may need to reset the Uconnect system. To do this, press and hold the power button for about 30 seconds. This will reset the system and should fix the problem.

7. Check the Uconnect system’s signal strength

If you’re still having problems, the next thing you should check is the Uconnect system’s signal strength. If the signal is weak, it may be causing the problem.

To check the signal strength, go to the Uconnect website and enter your car’s model and year. Then follow the instructions to check the signal strength.

Try these troubleshooting tips if you’re having problems with your Uconnect Bluetooth system. If you still can’t get it to work, we recommend that you contact Uconnect customer service for further assistance.

How to Connect to Uconnect for First-time Users

Here is how to pair with Uconnect for new users:

  • Start with your car in Park and the ignition ON
  • With your phone in hand, push the Phone button on your Uconnect system
  • When prompted, say “Setup Bluetooth”
  • Uconnect will then give instructions on how to begin the pairing process
  • Confirm the passkey shown on your Uconnect system matches the one on your phone
  • If it does, select “Pair” or “OK.” If not, repeat the process from the beginning
  • Follow the voice-guided prompts or refer to your phone’s owner’s manual to complete the process
  • Be sure to have your phone within close range (about six feet) of your Uconnect system during the pairing process
  • Once the initial setup is complete, your phone will automatically connect to Uconnect each time you enter your vehicle

How Can You tell the Version of Uconnect You Have?

Uconnect Bluetooth Not Working: Troubleshooting Guide

Not sure which version of Uconnect you have? Here’s how to find out:

  • From the main menu, select “Settings”
  • Then scroll down to “About Phone” or “About Uconnect”
  • Here you will see your Uconnect system listed along with the version number

How do I reset my Uconnect system?

If you need to reset your Uconnect system, here’s how:

  • Push and hold the Phone button for about 30 seconds
  • When prompted, say “Uconnect reset”
  • The system will restart itself and go through the initial setup process

Updating the Uconnect System

A lot of users have experienced success by updating the Uconnect system. Here’s how to do it.

First, you need to find out whether there are software updates available for your Uconnect system. You can do this by visiting the Uconnect website and entering your car’s model and year.

Once you’re on the website, follow the instructions to check for updates. If there are any updates available, download and install them. Note that you will need a minimum 4GB of free space on your USB drive to install the updates.

Once you have the software downloaded, plug the USB device into your car and wait for the Uconnect system to recognize it. Once it does, follow the on-screen prompts to install the updates.

After the updates have been installed, restart your Uconnect system and try to connect your phone again. If you’re not sure how to install the updates, contact Uconnect customer service for assistance.

Fortunately, Uconnect updates are free to download. However, users desiring the latest and greatest features may have to purchase the Uconnect Access System, which calls for monthly subscriptions.

Why does Uconnect say failed to play?

Uconnect Bluetooth Not Working: Troubleshooting Guide

There are a few reasons why this message may appear:

  • The audio file you’re trying to play is corrupted
  • The Bluetooth connection between your phone and the Uconnect system is weak
  • Your phone is not compatible with the Uconnect system

CarPlay not working?

CarPlay is a feature that allows you to use your iPhone with the Uconnect system. If it’s not working, here are a few things to check:

  • Make sure your phone is connected to the Uconnect system via Bluetooth
  • Check for updates and install them if necessary
  • Restart your phone and the Uconnect system

If you still can’t get CarPlay to work, contact Uconnect customer service for assistance.

Conclusion

When your Uconnect Bluetooth is not working, don’t despair. There are a few things you can try to get it up and running again. First, check for updates and install them if necessary.

In case that doesn’t work, try resetting the Uconnect system or connecting your phone to the system via Bluetooth. If all else fails, contact Uconnect customer service for assistance.

With a little troubleshooting, you should be able to get your Uconnect Bluetooth working again in no time. I hope this article was helpful. If you have any further questions, please feel free to reach out to me in the comments section below.