It depends on the specific terms of your insurance policy and the laws in your state. Some states allow insurance companies to direct policyholders to specific collision repair facilities, while others do not. In general, however, insurance companies will recommend a list of preferred collision repair facilities that meet their standards for quality and customer service. If you choose to have your car repaired at a facility not on your insurance company's preferred list, you may have to pay a higher deductible or the insurance company may not fully cover the cost of the repairs.
It's important to read and understand your insurance policy carefully to know your rights and options regarding collision repairs. If you have questions, you should contact your insurance company directly for clarification.
