- Let them know about the problems you are experiencing with the car.
- Be polite and professional, and make sure to have all of your documentation ready, including your purchase agreement, warranty, and any service records.
Bring the car to the dealership
- Be sure to bring all of your keys, as well as the vehicle’s registration and insurance information.
- Allow the dealership to inspect the car and diagnose the problem.
- If the problem is covered under warranty, the dealership will repair it at no charge.
If the problem is not covered under warranty
- You may still be able to return the car under the state’s lemon law.
- Lemon laws vary from state to state, but they generally require that the car have a serious defect that significantly impairs its use, value, or safety.
- If you believe your car qualifies under the lemon law, you can file a complaint with your state’s attorney general’s office.
Here are some additional tips for returning a used car to the dealer:
- Keep all of your documentation related to the car, including the purchase agreement, warranty, and any service records.
- Be prepared to negotiate with the dealer.
- Consider getting a second opinion from a mechanic if you are not sure whether the problem is covered under warranty.
- Be persistent.
- If you are not satisfied with the dealer’s response, you may need to file a complaint with the state’s attorney general’s office.
