Check the trunk release mechanism:
Locate the trunk release button inside the vehicle and press it. If you hear the relay click but the trunk doesn't open, the problem may be with the trunk release mechanism itself. It could be jammed or misaligned, preventing the trunk from opening. Try to manually actuate the release mechanism by reaching into the trunk through the rear seats. If it moves freely, it may need to be lubricated or adjusted.
Inspect the trunk latch:
The trunk latch may be faulty, preventing the trunk from opening properly. Check the latch for any damage, corrosion, or obstruction. Make sure the latch is properly aligned and not jammed. If the latch is damaged or malfunctioning, it may need to be replaced.
Check the trunk wiring harness:
The wiring harness that connects the trunk release button to the trunk latch may be damaged or disconnected. Inspect the wiring harness for any damage, cuts, or loose connections. Repair or replace any damaged wiring as needed.
Test the trunk fuse:
There may be a blown fuse that powers the trunk release mechanism. Check the fuse box under the hood or inside the vehicle (consult the owner's manual for the specific location) and identify the fuse responsible for the trunk. If the fuse is blown, replace it with a new fuse of the same amperage rating.
Reset the vehicle's computer:
Disconnecting the vehicle's battery or using a scan tool to reset the computer may sometimes resolve electrical issues, including problems with the trunk release. Please disconnect the battery or use a scan tool to reset the computer and see if the trunk opens correctly afterward.
Other potential causes:
Some other factors that could affect trunk operation include a faulty trunk lock actuator or a problem with the vehicle's electronic control module. If you have tried all of the above suggestions and the trunk still won't open, it's best to take your vehicle to a qualified mechanic for further diagnosis and repair.