1. Check the drain hose:
a. Ensure the drain hose is properly connected to the drain outlet and not kinked or bent.
b. Verify the drain hose is clear of any obstructions, such as lint or debris.
2. Inspect the drain pump:
a. Locate the drain pump at the bottom of the washing machine.
b. Disconnect the drain hose from the pump and check for obstructions inside the pump, such as coins or small items.
c. Connect the drain hose back to the pump and ensure it's secure.
3. Test the drain pump:
a. Press the "Spin Only" or "Drain Only" cycle on the washing machine.
b. If the drain pump makes a humming noise but doesn't drain water, it may be faulty and need replacement.
4. Check the pressure switch:
a. The pressure switch monitors the water level in the washing machine.
b. Locate the pressure switch, which is usually a small round device connected to the bottom of the washer tub.
c. Gently blow into the pressure switch tube to see if the switch clicks. If it doesn't click, it may be faulty and need replacement.
5. Clear the error code:
a. After resolving the underlying issue, you may need to clear the OE error code.
b. Depending on the model, this can often be done by pressing and holding the "Start/Pause" button for a few seconds, or by unplugging the washing machine and plugging it back in.
If you've completed these steps and the OE error code persists, there may be a more complex issue with your washing machine, and it's advisable to consult a professional appliance repair service.
