If you believe you have purchased a bad used car, the first step is to contact the dealer as soon as possible. Let them know about the problems you are experiencing and request that they repair the vehicle or refund your money. Be sure to keep all correspondence with the dealer in writing.
2. Check your state's lemon laws.
Most states have lemon laws that protect consumers who purchase defective vehicles. These laws vary from state to state, so it is important to research the specific laws in your state. Lemon laws typically require that the dealer either replace the vehicle or refund your money if the vehicle has a substantial defect that cannot be repaired.
3. File a complaint with the Better Business Bureau (BBB).
If the dealer is unwilling to help you, you can file a complaint with the BBB. The BBB is a non-profit organization that helps consumers resolve disputes with businesses. The BBB will investigate your complaint and try to mediate a resolution between you and the dealer.
4. Small claims court.
If you are still unable to get your money back, you may want to consider filing a small claims court action against the dealer. Small claims court is a relatively inexpensive and easy way to resolve disputes. However, it is important to note that you will need to represent yourself in small claims court.
5. Hire an attorney.
If you are feeling overwhelmed by the process of getting your money back for a bad used car, you may want to consider hiring an attorney. An attorney can help you understand your rights and represent you in negotiations with the dealer or in court.
