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Which auto insurance agencies are the most customer service oriented?

According to J.D. Power's 2022 U.S. Auto Insurance Customer Satisfaction Study, the following are the auto insurance agencies that ranked highest in customer satisfaction:

1. American Family:

- Overall customer satisfaction: 887

- Claims satisfaction: 903

2. USAA:

- Overall customer satisfaction: 885

- Claims satisfaction: 898

3. Erie Insurance:

- Overall customer satisfaction: 883

- Claims satisfaction: 889

4. Amica Mutual:

- Overall customer satisfaction: 882

- Claims satisfaction: 894

5. Auto-Owners Insurance:

- Overall customer satisfaction: 881

- Claims satisfaction: 886

These rankings are based on customer feedback and ratings in various areas, including interaction with customer service representatives, ease of filing claims, the effectiveness of claim handling, and overall satisfaction.

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