* Low Battery Voltage (even if lights are on): While the dash lights might illuminate, they draw very little power. A weak battery might not have enough *cranking amps* to turn the starter motor. A battery load test is needed to confirm this. Even a seemingly-charged battery can fail this test.
* Bad Battery Connections: Corroded or loose battery terminals prevent sufficient current flow. Clean the terminals with a wire brush and baking soda solution, making sure connections are tight.
* Faulty Starter Motor: The starter motor is what cranks the engine. A faulty starter can be caused by worn brushes, a bad solenoid, or other internal problems. This usually results in a click or a whirring sound, but sometimes just silence.
* Faulty Starter Solenoid: This is a component of the starter motor. A bad solenoid prevents the starter from engaging. This often produces a clicking sound when you turn the key.
* Faulty Ignition Switch: The ignition switch might not be sending power to the starter motor even though it's powering the dash lights.
* Bad Neutral Safety Switch (Automatic Transmission): This switch prevents the engine from starting unless the transmission is in Park or Neutral. A faulty switch could prevent the starter from engaging.
* Wiring Problems: A break or short circuit in the wiring between the battery, ignition switch, and starter can prevent the starter from receiving power.
* Immobilizer System: Some vehicles have an immobilizer system that prevents the engine from starting unless the correct key is used. A faulty system or a problem with the key could be the cause.
* Alternator Problems (less likely): While a bad alternator won't directly prevent starting, a completely dead battery *could* be caused by an alternator failure that hasn't been addressed.
What to do:
1. Check Battery Terminals: Clean and tighten them first. This is the easiest and quickest check.
2. Jump Start (with caution): Attempt a jump start from another vehicle. If it starts, you likely have a bad battery or alternator.
3. Battery Load Test: Have a mechanic or auto parts store test your battery. A visual inspection isn't sufficient.
4. Check Starter Motor and Solenoid: This may require a professional diagnosis, but a clicking sound is a strong indicator of a starter issue.
5. Professional Diagnosis: If jump starting doesn't work and you're not comfortable with car maintenance, take your van to a mechanic for diagnosis.
Don't continue trying to start the van repeatedly if it's not working, as this will further drain the battery.