1. Check the Fuses: This is the easiest and first step. Your owner's manual will show you the fuse box location and which fuses control the power windows. Check them carefully for blown fuses. Replace any blown fuses with the correct amperage. If a fuse blows immediately after replacement, you have a short circuit somewhere in the system.
2. Power Window Master Switch: The master switch (usually in the driver's door) is a common point of failure. Try operating the windows from the other door switches (if they have them). If the windows work from the passenger door switch, but not the driver's, replace the driver's side master switch. It's a relatively inexpensive part.
3. Power Window Relay: Your Jeep might have a relay dedicated to the power window system. Consult your wiring diagram (available online or through a repair manual) to locate and test the relay. A simple swap with a known good relay of the same type is a quick test.
4. Wiring Harness: A problem in the main wiring harness is possible. This could be a pinched, frayed, or corroded wire. Inspect the harness, paying close attention to areas where it might be rubbing against metal parts. This is more involved and may require some electrical knowledge or a professional.
5. Body Control Module (BCM): This is a more advanced possibility. The BCM controls many electrical functions, and a faulty BCM could disable the power windows. This requires diagnostic tools to test and is usually a last resort.
6. Ground: A poor ground connection can affect the entire electrical system. Check the ground points for the power window system (again, consult your wiring diagram) for corrosion or loose connections. Clean and tighten any loose ground connections.
Before you begin: Disconnect the negative battery cable before doing any electrical work. This prevents accidental shorts and protects you from electrical shock.
If you are not comfortable with electrical work: Take your Jeep to a qualified mechanic. Diagnosing electrical issues can be challenging, and incorrect repairs can cause further damage. A mechanic will have the tools and experience to pinpoint the problem efficiently.