In a 2000 Dodge Intrepid (and many other cars), the mode door is a small, motorized flap located inside the dashboard's HVAC (Heating, Ventilation, and Air Conditioning) system. Its job is to direct airflow. Depending on what setting you select on your climate controls (e.g., defrost, face vents, floor vents), the mode door moves to open or close different air passages, allowing air to flow to the selected destination.
If a mode door breaks or malfunctions, it can result in a loss of airflow to certain vents, or even cause air to blow out of unintended vents, regardless of the setting chosen. It's a common problem in older cars, often requiring dashboard disassembly for repair or replacement.