1. Rental Agreement Terms:
- Review the rental agreement you signed with National Rent a Car carefully. It should outline the responsibilities and liabilities of both the renter (you) and the rental company. Look for specific clauses related to EZ pass usage and liability.
2. EZ Pass Functionality:
- Determine if the EZ pass malfunction was due to a technical issue or user error. If the EZ pass was not properly installed or activated by National Rent a Car, they may be held liable for any resulting citations or fees. However, if you failed to use the EZ pass correctly, you may be responsible.
3. Citation Details:
- Examine the citation you received. Some citations may specify the reason for the violation, such as "EZ pass malfunction" or "Improper EZ pass use." This information can help determine who is responsible.
4. Communication with National Rent a Car:
- Contact National Rent a Car's customer service department and explain the situation. Provide them with the details of the citation and any relevant documentation. They may be able to assist in resolving the issue and determining liability.
5. Dispute Resolution:
- If National Rent a Car denies liability and you believe they are responsible, you may need to dispute the citation through the appropriate channels, such as the EZ pass agency or a traffic court. This may involve submitting evidence and documentation to support your claim.
It is important to note that laws and regulations regarding EZ pass usage and liability can vary in different jurisdictions. If you are uncertain about your responsibilities, it is recommended to consult with a legal professional or the local authority responsible for EZ pass violations.
