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There are two cables hanging down in your door that go to the window and wont up but motor still works?

If there are two cables hanging down in your door that go to the window and it won't go up, but the motor still works, here are a few steps you can take to troubleshoot the issue:

1. Check the cables:

- Inspect the cables for any visible damage, fraying, or kinks.

- Make sure the cables are securely attached to the window regulator or lifting mechanism.

2. Check the window regulator:

- The window regulator is the mechanism that raises and lowers the window.

- If the cables are intact, the problem could be with the window regulator itself.

- Check for any signs of damage or wear on the regulator, such as broken gears or stripped teeth.

3. Check the motor:

- Even though the motor is still working, there might be an issue with the connection between the motor and the regulator.

- Make sure the motor is properly connected to the regulator and that there are no loose wires.

4. Check the switches:

- The switches are responsible for controlling the movement of the window.

- Make sure the switches are functioning properly and that there are no loose connections.

5. Reset the system:

- Sometimes, a simple reset can fix the issue.

- Disconnect the battery for a few minutes and then reconnect it.

- Try operating the window again to see if it works.

6. Seek professional help:

- If you're not comfortable troubleshooting the issue yourself, it's best to seek professional help from a qualified automotive technician or mechanic.

Remember to take safety precautions when working with electrical components and power windows. If you're not confident in your abilities, it's always better to consult a professional.