- Faulty struts: The struts that hold up the rear hatch may have lost pressure, causing them unable to support the weight of the door.
- Broken hinges: The hinges that connect the rear hatch to the body of the vehicle may be damaged or broken.
- Misaligned door: If the door is misaligned, it may can cause the struts or hinges not to work properly.
- Damaged liftgate glass: If the liftgate glass is damaged or cracked, it can cause the struts to lose pressure and the door to fall.
- Obstructed tracks: The tracks that the door slides on may be obstructed by debris or ice, preventing it from closing properly.
- Damaged liftgate lock: If the liftgate lock is damaged or broken, the door may not close properly.