1. Troubleshooting:
* Exterior Handle: Try the handle firmly and repeatedly. Sometimes, the problem is just a stiff mechanism. Lubricate the mechanism with WD-40 or a silicone-based lubricant (penetrating oil works best initially, then silicone for lasting lubrication). Spray liberally into the handle mechanism and work the handle repeatedly.
* Interior Handle: If the exterior handle is unresponsive, try the interior handle. If *that* works, the problem is likely with the exterior handle linkage or cable. If neither works, the problem is likely further inside the door.
* Check the Locks: Make sure the vehicle is unlocked. A simple oversight is often the culprit.
* Listen for Sounds: When you try the handle, listen carefully for any clicking or binding sounds. These can indicate where the problem lies.
* Check the Door Lock Actuator: This is a motor inside the door that unlocks the door. If your power locks are malfunctioning, it might be the source of the problem.
2. Common Problems and Solutions:
* Broken Exterior Handle: The handle itself might be broken. This usually requires replacing the entire exterior door handle assembly. These are relatively inexpensive parts available online or at auto parts stores. You'll need to remove the door panel (see below) to access and replace it.
* Broken Interior Handle: Similar to the exterior handle, the interior handle can break internally. Replacing this usually requires removing the door panel.
* Broken or Disconnected Linkage: The exterior handle is connected to the interior mechanism by a series of rods or cables. These can break, become disconnected, or bind. Removing the door panel will allow you to inspect and repair or replace the linkage.
* Jammed Mechanism: Dirt, grime, or corrosion can jam the locking mechanism. Thorough cleaning and lubrication are necessary.
* Faulty Door Lock Actuator: This is a more involved repair, often requiring replacing the entire actuator. This is the part that receives the signal to unlock from the key fob or interior switch. It usually involves some electrical work and may require testing with a multimeter to diagnose if faulty.
3. Removing the Door Panel:
This is crucial for most repairs. The exact procedure varies slightly depending on the specific year and trim level of your Escape. However, the general steps are:
* Disconnect the Battery: This is a safety precaution to prevent accidental short circuits.
* Remove the Door Panel: Start by removing the obvious items, such as screws around the door handle area, armrest, and speaker (if applicable). There are usually plastic clips holding the panel in place, these can sometimes be difficult to remove without breaking them. Use plastic trim removal tools if possible to minimize damage.
* Gently pry the panel away from the door: Be careful not to damage the electrical connectors or wiring harnesses. Once you see the panel is loose, carefully unplug the power window, door lock, and speaker connectors.
* Inspect the Linkage: Once the panel is removed, you'll have access to the interior door handle mechanism and the linkage that connects it to the exterior handle. You can now inspect for broken parts, corrosion, or anything out of place.
4. Replacement Parts and Tools:
You'll likely need:
* New door handle assembly (exterior or interior, depending on the problem): Purchase from an auto parts store or online retailer. Ensure it's the correct part for your specific Escape model.
* WD-40 or silicone-based lubricant
* Screwdrivers (Phillips and possibly flathead)
* Plastic trim removal tools
* Possible replacement linkage components (if needed)
* Multimeter (if suspecting a faulty actuator)
5. When to Seek Professional Help:
If you're not comfortable working on car repairs or if you're unsure about the diagnosis, it's best to take your Escape to a qualified mechanic. Repairing door handles can be straightforward, but if you lack experience, you could easily make the problem worse. A faulty door lock actuator is a moderately involved repair.
Remember to consult a repair manual specific to your 2003 Ford Escape for detailed instructions and diagrams. These are often available online or at auto parts stores.