1. Identify the Problem:
* Lock won't unlock with the key: This could be due to a broken key, a worn-out lock cylinder, a problem with the locking mechanism itself inside the door, or a broken or disconnected linkage.
* Lock won't unlock with the power locks: This could be a faulty power lock actuator, a blown fuse, a wiring problem, or a problem with the central locking system.
* Lock unlocks but the latch won't release: The problem could be with the latch mechanism itself, the linkage connecting the lock to the latch, or a misaligned door.
* The handle is broken or loose: This requires replacement of the exterior door handle assembly.
2. Troubleshooting and Repair:
* Check the obvious: Start by making sure the key is the right one and that you're inserting it correctly. Inspect the door for any obvious damage or obstructions.
* Check the fuses: Locate the fuse box (usually under the hood or inside the cabin) and check the fuses related to the power locks. Replace any blown fuses.
* Test the power locks: Try all the other doors to see if the power locks are working. If only the back door is affected, it points towards a specific problem with that door.
* Lubricate the lock: Spray some WD-40 or a similar lubricant into the keyhole and the lock mechanism to see if that helps. Work the key in and out several times.
* Inspect the linkage: If you can access the lock mechanism from inside the tailgate or the interior panel, carefully inspect the linkage connecting the lock to the latch. Look for broken or disconnected parts.
* Check the actuator (power locks): The actuator is the motor that moves the lock. Accessing it might require removing the interior door panel. You may be able to diagnose a faulty actuator by listening for the motor's action when you try to engage the locks. If you don't hear it, the actuator is likely the problem.
* Replace the lock cylinder: If the key doesn't work and lubrication doesn't help, you may need to replace the lock cylinder. This is a more involved repair and may require a locksmith or professional mechanic.
* Replace the actuator (power locks): This involves removing the interior door panel and replacing the faulty actuator.
* Replace the latch mechanism: If the lock unlocks but the latch won't release, the latch mechanism itself might be broken and needs to be replaced.
* Repair or replace the door handle: If the exterior door handle is broken or loose, you'll need to replace the handle assembly.
3. Seeking Professional Help:
If you're not comfortable with DIY repairs, especially if you're dealing with electrical components, it's best to take your truck to a qualified mechanic or locksmith. They have the tools and expertise to diagnose and fix the problem efficiently.
Important Note: Before attempting any repairs, disconnect the negative battery terminal to prevent accidental short circuits. Always consult a repair manual specific to your 2000 Ford F-150 for detailed instructions and diagrams.