1. Retrieve the VIN:
Locate the Vehicle Identification Number (VIN) of your Mercedes. This is usually a 17-character code found on the vehicle's registration card, under the windshield on the driver's side, or sometimes in the driver's side doorjamb.
2. Contact a dealership or authorized locksmith:
Visit a Mercedes dealership or an authorized locksmith who specializes in automotive keys. Provide them with the VIN and request a replacement key. They can cut, program, and activate the new key.
3. Get the key cut:
The key will need to be cut to match the specific key code associated with your car. This must be done with appropriate key-cutting equipment.
4. Program the key:
Programming the new key will involve connecting diagnostic equipment to the car's onboard computer system. This step might require specialized computer hardware and software capabilities that professionals usually have access to. Dealerships and automotive locksmiths typically have tools like Star Diagnosis (also known as Xentry) which is designed for Mercedes cars. Programming ensures that the car will recognize and accept the new key.
5. Check remote capabilities (if applicable):
If your Mercedes E320 has remote keyless entry or remote locking/unlocking capabilities, the replacement key would also need to be programmed to match the car's security system for these features to work properly. Some keys might involve an onboard battery as well.
Since your Mercedes is a 2001 model, it's advisable to contact a reliable Mercedes dealership or automotive locksmith known for its expertise in older vehicles for assistance. Always check for any potential warranty or time-limited offers from Mercedes when obtaining a replacement key to see if you can reduce overall costs.