1. Incorrect Rope Length: Ensure that the recoil starter rope is the correct length. If the rope is too short, it will not have enough slack to reach the start of the compression cycle. Check the manufacturer's specifications for the correct rope length.
2. Rope Not Properly Wound: Make sure the recoil starter rope is properly wound around the pulley. If the rope is not wound correctly, it will not pull evenly and may not reach the start of the compression cycle.
3. Damaged Starter Mechanism: There may be an issue with the recoil starter mechanism itself. If the starter spring or other components are damaged or worn out, they may not be providing enough power to pull the rope to the start of the compression cycle.
4. Incorrect Pull Technique: The way you pull the recoil starter rope can also affect its reach. Make sure you are pulling the rope smoothly and firmly, not jerking or yanking it. A steady pull will ensure the rope reaches the start of the compression cycle.
If none of these solutions resolve the issue, you may need to contact the manufacturer for assistance or bring the tiller to a qualified repair technician. Since it's a brand-new tiller, it may also be covered under warranty, in which case the manufacturer may be able to provide a replacement or repair.