It's possible:
* This is a single isolated incident: A specific engine may have had a faulty installation at the factory or during subsequent maintenance.
* Misinformation: The information you received may be inaccurate.
* Specific issue misidentified: The problem might be related to the oiling system, but not specifically the "oiler" being installed incorrectly. There are many components in the lubrication system.
If you have more details, like the vehicle identification number (VIN) or a specific repair order, it might be possible to investigate further. You could also try contacting a Dodge/Ram dealership or Cummins directly for information.